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Frequently Asked Questions
Netbina monitoring will track your keywords that occurred on Instagram posts, Twitter tweets, Telegram channels messages and the most important websites. Feed refers to every unique post, tweet or blog which you can read on the Netbina monitoring platform.
You can create projects to organize your monitoring activity. Under each project you can add a number of keywords. Keywords can be combined using boolean operators (AND, OR, NOT). These keywords will be monitored by Netbina monitoring, and you can view feeds and dashboards based on the project or individual keywords.
The answer is yes. A keyword can be used in multiple projects to narrow or expand your feed’s results in Netbina monitoring.
Sentiment describes the general feeling of a blog post or social post. Many posts contain a variety of information. For these types of posts, Netbina monitoring will read all the sentences and combine the information together and detect the general feeling of content via our inhouse sentiment engine powered by machine learning and AI.
Yes. Netbbina monitoring platform has been monitoring numerous keywords in various industries every day since 2018. Depending on the plan you choose, Netbina monitoring will display the feeds from the past which are stored in the Netbina monitoring databases, so that you could get back to your older feeds to review them at any time. As long as you have an active plan on monitoring you can access all data which has been monitored for your keywords.
Yes it can. With Netbina monitoring, you can track your own, your competitor’s, or the industry hashtags on Instagram and Twitter. If you want to monitor a campaign or hashtag with multiple keywords you should add your hashtag completely and join them with underscore.
Yes, You can see the source of each feed in Netbina monitoring. Potential impressions will be determined by the source history and content quality. You can find your loyal or unsatisfied audiences.
You can Explore key topics around your brand and competitors and you can See how your top themes change over time by switching between date ranges in your dashboard or reports to identify trends and see how what people are saying about you is changing over time.
We measure different KPIs including three SOVs (Share of Voices). The core KPIs we track on Netbina Monitoring are feed counts, sentiment, and estimated potential impressions. Using state-of-the-art NLP engines we provide on-demand sentiment analysis and many useful charts and reports for your desired keywords.
There are a number of ways to download PDF reports. One way is to click on the three-dot menu to the top right corner of each component (charts and infographics) on the dashboard and save it to your device. Another is to click on the same menu button and add the component to the report page. You can also add multiple components from the platform with personalized notes and add them via the reports tab before downloading them onto your device. Yet Another is to click on the download button on the dashboard page to export the whole dashboard to a pdf file